MIPTV - The Global Content Market for the Future
8-10 April 2024
Palais des Festivals, Cannes

MIPTV - FAQ

Registration

   

Online Registration

The online registration is for visitors only. If you are registering as part of an exhibitor stand, please reach out to your stand contact.

Once the online registration is open for visitors, the link to our Online Registration tool can be found on the registration page of the website.

For further assistance, please contact our Customer Service.

Each main exhibiting company has a dedicated contact at RX Global, the MIPTV organizer company.

The stand manager of your company should have received the delegates’ registration process [and the subsidiary / umbrella registration links] from RX Global.

For further assistance, please contact our Customer Service.

   

Payment methods

  • Online Registration: You can register online and pay by credit card (AMEX, VISA or MASTERCARD), or wire transfer for total amounts above 400€.
  • Offline Registration: You can pay by credit card (AMEX, VISA or MASTERCARD) or wire transfer.

NOTE: For security reasons, we cannot accept any credit card data via email. Credit card information received by email will automatically be deleted and the contract destroyed.

This information is important to enable us to easily identify your payment. Please include one of the following:

  • Invoice number: You can find your invoice number on the top left of the invoice. Once registered, your invoice is automatically sent by e-mail.
  • Order ID number: If you register online, you will receive a registration confirmation where you can find your Order ID number. Please quote this number as reference when processing your wire transfer.
  • I do not have any invoice number or Order ID number: In order to be able to recognize your payment, please mention your company name as filled in on the registration form, the name of the participants registered, and the event you registered for.

If you register online, please use the order ID number and total amount included in the confirmation email to generate the transfer first.

Yes, it is necessary to send a copy of the bank transfer as proof of payment to our Customer Service , including your company name, personal details and the event you registered for.

If the payment is done less than 7 days before the exhibition starting day, please bring a copy of the bank transfer as proof of payment.

Please note that we do not accept bank wire as payment method if you register only 3 days before the preopening day. Only payment by credit card will be possible.

If you wish to pay by check 10 days before the show, please bring the check on site.

A payment by cash will be possible only on site.

   

Invoice

If you would like your invoice to be billed and sent to a specific address or contact, please make sure to fill in the section “Billing address” and “Billing contact name” when registering.

Once registered, your invoice and copy are automatically sent by e-mail to the company contact on the registration form or the billing contact if provided.

If you need a copy, please fill out the Customer Service Helpdesk Request Form. Remember to include your company name, personal details and the event you registered for.

Please fill out the Customer Service Helpdesk Request Form including your company name, personal details, and the event you registered for. Please mention the exact information that needs to be amended.

   

Delegate Registration

You will receive your e-badge via email 2 weeks before the event. In the case that you do not receive your e-badge, Please fill out the Customer Service Helpdesk Request Form or go to the registration area upon your arrival.

You can transfer your MIPTV participant registration to a full-time employee of the same legal company and in the same country, at no extra charge.

To transfer or amend your delegate registration (whether you are a visitor or an exhibitor), please contact the admin of your company. He will have the option to do the transfer in his company “Hub”, in the section “your company badges”. For any assistance please. fill out the Customer Service Helpdesk Request Form. Explain the nature of your request, and don’t forget to include your company name, personal details and the event you’re attending.

   

Hotel and apartment booking

Our online accommodation booking service enables you to make your reservations in a few simple steps.

For any further assistance, please send an email to [email protected].

Please kindly note that our booking service and special rates are exclusively dedicated to participants.

VISA

Depending on your origin of departure, a visa may be required to enter France. Please consult the French Ministry of Foreign and European Affairs website to find out which documents are required for entry.

The Visa letter can be downloaded from the registration email confirmation, if you are an exhibitor.

If you are not an exhibitor, should you need assistance to get a VISA, please fill out the Customer Service Helpdesk Request Form. Specify your request, company name, personal details, and the event you registered for.

VAT Refund

Participants who are non-resident in France may be eligible for a refund on French Valued Added Tax (VAT) under certain conditions.

Please be sure that your invoice is not a copy as the original is the only document valid for a VAT refund request.

Duplicated and client copies, even certified, will not be accepted by the French tax authorities. Originals cannot be re-issued.

For more information about VAT refunds, please contact our partner TEVEA INTERNATIONAL

   

Online Platform/ Online Services

   

Login & Onboarding

Upon your MIPTV registration you will receive an activation link by email, together with instructions to set your password, to log in to the platform. Email may fall in the SPAM folder, do not hesitate to search for it upon the sender name [email protected].

If you have forgotten your password, you can click on the link “Forgot password” on the login page.

  • Enter your email address that you have previously logged in with
  • Click “Send” and go to your email inbox. Please check your spam box.

Once you have opened the email titled “Reset your password”, click on the reset password button. It will open a new page where you can enter your new password twice and press the “Reset password” button.

For any login issue, please fill in our Helpdesk Form (miptv.com). Customer Service Helpdesk Request Form.

Doing business on MIPTV Platform

MIPTV Platform is a great place to promote your company and network with the biggest buyer community in the TV industry.

Showcase your programmes and projects - synopsis and trailers – on the MIPTV Digital Content Library and the MIPDOC Screenings Library to buyers only and generate new leads and sales opportunities.

Depending on your content package, you are able to enhance visibility with branding and advertising opportunities. You can upgrade your package via the exhibitor hub on the MIPTV Platform.

We strongly recommend you to only add new content on the platform, even though there is little information on the new programmes/projects. The reason is that we want to make sure there will be strong interest from the buyers' community.

MIPTV Platform is designed to fulfill buyers’ needs. You can use a wide range of filters and advanced search criteria to help you find the best exhibitors and the best content according to your acquisition strategy.

Content is classified through information provided by the rights-holder that includes Production Status, Genre, Year of release, Theme, Length, Number of episodes, Audience, and more.

The MIPTV Digital Content Library and the MIPDOC Screenings Library will open. Through both libraries, you will be able to discover content relevant to you and check associated detailed information as well as screen the promo video or trailer attached to it. You can use a wide range of filters and advanced search criteria to help you find the best content according to your acquisition strategy.

If you are interested in a programme or project, you can directly contact the seller by sending them a message and schedule meetings during in Cannes.

You can shortlist the programmes and projects you are interested in by adding them in your playlist and find them later on in your plan/wishlist. 

You can take advantage of MIPTV platform to prepare your venue in Cannes.

  • The Session Directory will allow you to discover all conference sessions taking place at MIPTV as well as the speakers.
  • A specific filter will allow you to discover onsite Participants and Companies. Check their stand placement in the Palais des Festival and network with their representatives.
  •  You can use the "My Network & Plan" functionality to prepare your market. Select sessions you will be attending, companies to visit their stand or participants to meet. 

MIPTV content promotion

MIPTV content packages are available, on top of your registration, to promote your programmes or projects to the MIP audience.

As an exhibitor, your package automatically includes 3 content credits for you to upload your programmes & projects on the platform. If you wish to add upload more programmes & projects in the content directory, you can buy extra credit directly via the e-shop on your company hub on the platform.

You need to be one of the company administrators of your company to add programmes and projects to the MIPTV Digital Content Library or MIPDOC Screenings Library.

If you need to add more content, you can purchase extra credit via the e-shop on your company hub on the platform.

The MIPTV Digital Content Library and MIPDOC Screenings Library will open end of March for buyers to to prepare their playlist. Buyers will be able to screen their playlist as of 6 April 2024 and until 1 month after the market.

By then:

  • As a Seller, you can prepare your videos, upload them, fill in the synopsis, description and all attached data. We have enhanced filters and searching capabilities, to make sure everything is filled in properly.
  • As a Buyer, you can prepare and search for companies you might be interested in by using the advanced search and filter capabilities of the MIPTV platform.

Email unsubscription

This data is processed by RX France for the purposes of carrying out its contractual obligations: fulfilling request for information or content, registration for newsletter or promotional analysis and communications. Such data is stored for a maximum duration of 10 years.
You may exercise your right to access, obtain, correct and oppose the use of your personal data by writing to: www.privacy.reedexpo.com.
In case you are not satisfied by the answer to your request, you may enter a complaint to the French National Data Protection Authority (Commission Nationale Informatique et Libertés or CNIL) www.cnil.fr.