MIPTV - FAQ
The online registration is for visitors only. If you are registering as part of an exhibitor stand, please reach out to your stand contact.
Once the online registration is open for visitors, the link to our Online Registration tool can be found on the registration page of the website.
For further assistance, please contact our Customer Service.
Each exhibiting company has a dedicated contact at RX Global, the MIPTV organizer company.
The stand manager of your company should have received the delegates’ registration process from RX Global.
For further assistance, please contact our Customer Service.
- Online Registration: You can register online and pay by credit card (AMEX, VISA or MASTERCARD), PayPal or wire transfer.
- Offline Registration: You can pay by credit card (AMEX, VISA or MASTERCARD) or wire transfer.
NOTE: For security reasons, we cannot accept any credit card data via email. Credit card information received by email will automatically be deleted and the contract destroyed.
Please download the bank information here.
When processing the transfer, your bank may add charges and deduct this from the total amount. Please check with your bank in advance to ensure the correct amount reaches us.
This information is important to enable us to easily identify your payment. Please include one of the following:
- Invoice number: You can find your invoice number on the top left of the invoice. Once registered, your original invoice is automatically sent by post. A client copy will be sent by email to the company contact provided on the registration form and if the email was provided.
- Order ID number: If you register online, you will receive a registration confirmation where you can find your Order ID number. Please quote this number as reference when processing your wire transfer.
- I do not have any invoice number or Order ID number: In order to be able to recognize your payment, please mention your company name as filled in on the registration form, the name of the participants registered, and the event you registered for.
*Special notice for UK, Ireland, Australia, and British Virgin Islands residents: When paying by wire transfer, the invoice number can only be sent by our UK office upon receipt of your payment.
If you register online, please use the order ID number and total amount included in the confirmation email to generate the transfer first.
If the payment is done less than 7 days before the exhibition starting day, please bring a copy of the bank transfer as proof of payment.
Please note that we do not accept bank wire as payment method if you register only 3 days before the preopening day. Only payment by credit card will be possible.
If you wish to pay by check 10 days before the show, please bring the check on site.
A payment by cash will be possible only on site.
If you would like your invoice to be billed and sent to a specific address or contact, please make sure to fill in the section “Billing address” and “Billing contact name” when registering.
Once registered, your original repayment VAT invoice and original client copy are automatically sent by post to the company address provided on the registration form.
The client copy is automatically sent by email to the company contact provided on the registration form and if the email was provided to us.
Please fill out the Customer Service Helpdesk Request Form including your company name, personal details, and the event you registered for. Please mention the exact information that needs to be amended.
You will receive your e-badge via email before the event. In the case that you do not receive your e-badge, please go to the registration area upon your arrival.
You can transfer your MIPTV participant registration to a full-time employee of the same legal company and in the same country, at no extra charge.
To transfer or amend your delegate registration (whether you are a visitor or an exhibitor), please fill out the Customer Service Helpdesk Request Form. Explain the nature of your request, and don’t forget to include your company name, personal details and the event you’re attending.
Hotel and apartment booking
An access code is no longer required. Our new online accommodation booking service enables you to make your reservations in a few simple steps.
For any further assistance, please send an email to firstname.lastname@example.org.
Please kindly note that our booking service and special rates are exclusively dedicated to participants.
Depending on your origin of departure, a visa may be required to enter France. Please consult the French Ministry of Foreign and European Affairs website to find out which documents are required for entry.
The Visa letter can be downloaded from the registration email confirmation.
Should you need assistance to get a VISA, please fill out the Customer Service Helpdesk Request Form. Specify your request, company name, personal details, and the event you registered for.
Participants who are non-resident in France may be eligible for a refund on French Valued Added Tax (VAT) under certain conditions.
Please be careful not to lose the top copy (original repayment VAT invoice), which is the only document valid for a VAT refund request.
Duplicated and client copies, even certified, will not be accepted by the French tax authorities. Originals cannot be re-issued.
For more information about VAT refunds, please contact our partner TEVEA INTERNATIONAL
This data is processed by RX France for the purposes of carrying out its contractual obligations: fulfilling request for information or content, registration for newsletter or promotional analysis and communications. Such data is stored for a maximum duration of 10 years.
You may exercise your right to access, obtain, correct and oppose the use of your personal data by writing to: www.privacy.reedexpo.com.
In case you are not satisfied by the answer to your request, you may enter a complaint to the French National Data Protection Authority (Commission Nationale Informatique et Libertés or CNIL) www.cnil.fr.